Privacy notice
This notice explains what One Happy Palapa collects when you visit onehappypalapa.com or book a set, and what we do with it. Questions: info@onehappypalapa.com.
When you book
We collect your name, email, phone or WhatsApp number if you give it, your dates, number of sets, extra chairs and arrival time. We use them only to manage your booking: to confirm it, send your booking emails and recognise you on the beach.
Sharing with our beach partners
Our local beach partners set up your umbrella and chairs. We share the details they need for that, such as your name, dates, sets, extra chairs and arrival time.
Payments
Payments are processed by PayPal, whether you pay by card or with a PayPal account. We never see or store your card details. PayPal handles your payment information under its own privacy statement.
Booking emails
Booking emails are sent from our booking address, and a copy of guest emails goes to our own inbox so we can help if something goes wrong.
Analytics and cookies
We use Google Analytics 4 through Google Tag Manager to understand how visitors use the site, for example which pages lead to bookings. These tools set cookies such as _ga. We also record, in your browser only, how you first found us (the page you landed on and any campaign tags such as utm_source or gclid). If you book, that information is saved with your booking so we know which pages and campaigns work.
The limited deal timer
The multi-day deal runs for 3 days per device. To do that, we set a cookie called ohp_d with a random device code and keep the time of your first visit on our server under that code. It is not linked to your name unless you book. The cookie lasts one year from your last visit.
Protection against abuse
To stop automated abuse of the booking form, we count booking attempts per connection using a one-way, salted code made from your IP address. We do not store the IP address itself.
How long we keep things
- Booking records: as long as we need them for your booking, our accounts and any question about a payment.
- Deal timer records: deleted after a year without a visit from that device.
- Booking attempt counts: deleted after 2 days.
Your choices
You can block or delete cookies in your browser settings. To ask what we hold about you, or to ask us to correct or delete it, email info@onehappypalapa.com.
